MANAGEMENT CENTER
Compliance &
Cases
SBB Management Portal: Track your cases, understand requirements, and submit resolutions to stay in good standing.
Responding to a Violation
1
Register on the SBB Management portal
Go to owner.sbbmanagement.com and submit your property and contact info. Validated login credentials typically arrive within 1-2 business days.
2
Find your violation item
Log in, open "My Items," and find the item titled "Mailbox Repair" (or similar).
3
Request more time if you need it
To avoid further violation letters or fines, message SBB through that item requesting more time for the repair.
4
Report completion
Once repaired, message SBB again through the same item to report completion. SBB will confirm.